Always Thinking Computers
Frequently Asked Questions
Have a look at our most frequently asked questions, if you have a question that isn’t listed below, reach out.
- All
- Brands & Support
- Business & On-Site Services
- Computer Repair
- Contact & Scheduling
- Custom Computers & Sales
- General
- Managed IT Services
- Web Development
- Windows 10 End of Life
We repair:
- Desktop PCs & laptops (Windows & Apple)
- Gaming consoles (HDMI port issues, overheating, etc.)
- iMacs and Apple laptops
- Printers and home tech setups
Yes! We provide free diagnosis for all computer issues — whether you know the problem or not, just bring it in or call us.
Yes! We perform tune-ups, remove malware, upgrade RAM/SSD, and optimize performance — all with free diagnosis.
Absolutely. We offer reliable Apple repair at a fraction of Apple Store prices — same quality, local service.
Yes! We specialize in gaming console repair, including HDMI port replacement, thermal paste reapplication, and power issues.
Pricing depends on the model and screen size. After our free diagnosis, we’ll give you a fair, upfront quote — often much less than big-box stores.
Yes — we sell new and reliable systems for:
- Gaming
- Business
- Home use
- School
Yes! We build high-performance custom gaming desktops tailored to your budget and gaming needs.
All systems come with a manufacturer warranty, and we provide post-sale support to keep your system running smoothly.
Yes! We provide one-on-one on-site service for:
- Computer setup
- Printer installation
- Network troubleshooting
- Home tech support
Yes — our Managed Service Provider (MSP) plans include:
- Fast response times
- Proactive maintenance
- Reduced downtime
- Fair, transparent pricing
Yes! We offer professional web design and SEO services to help small businesses establish or refresh their online presence.
Possibly! Bring it in for a free compatibility check. If it’s not eligible, we can transfer your data to a new Windows 11-ready system.
Yes — we recommend it. Windows 11 offers better security, performance, and modern features. We can help upgrade or replace your system.
After this date, Microsoft will stop providing security updates and technical support. Your PC will still work, but it will be vulnerable to new threats.
We are certified or experienced with….
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Yes! For software issues, updates, or virus removal, we can connect remotely to fix your problem fast.
Call us, text, or stop by our Albany location. Same-day and drop-off services available.
Click here to contact us
Contact ATC
Complete The following and a Computer Technician Will Contact You within 24 hours.
You can also Call 541.602.5079 or stop on in. No Appointment Needed.
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