FAQ2025-11-06T14:28:28+00:00

Always Thinking Computers

Frequently Asked Questions

Have a look at our most frequently asked questions, if you have a question that isn’t listed below, reach out. 

What types of devices do you repair?2025-11-05T15:56:54+00:00

We repair:

  • Desktop PCs & laptops (Windows & Apple)
  • Gaming consoles (HDMI port issues, overheating, etc.)
  • iMacs and Apple laptops
  • Printers and home tech setups
Do you offer free diagnostics?2025-11-05T15:56:26+00:00

Yes! We provide free diagnosis for all computer issues — whether you know the problem or not, just bring it in or call us.

Where are you located?2025-11-05T15:55:46+00:00
My computer is slow — can you speed it up?2025-11-05T15:55:15+00:00

Yes! We perform tune-ups, remove malware, upgrade RAM/SSD, and optimize performance — all with free diagnosis.

Do you repair Apple computers (MacBook, iMac)?2025-11-05T15:55:00+00:00

Absolutely. We offer reliable Apple repair at a fraction of Apple Store prices — same quality, local service.

 

Can you fix my gaming console if it won’t turn on or overheats?2025-11-05T15:54:42+00:00

Yes! We specialize in gaming console repair, including HDMI port replacement, thermal paste reapplication, and power issues.

 

How much does it cost to fix a broken laptop screen?2025-11-05T15:53:46+00:00

Pricing depends on the model and screen size. After our free diagnosis, we’ll give you a fair, upfront quote — often much less than big-box stores.

Contact us 

Can I buy a laptop or desktop from you?2025-11-05T15:52:48+00:00

Yes — we sell new and reliable systems for:

  • Gaming
  • Business
  • Home use
  • School
Do you build custom gaming PCs?2025-11-05T15:52:19+00:00

Yes! We build high-performance custom gaming desktops tailored to your budget and gaming needs.

Do you offer warranties on computers you sell?2025-11-05T15:51:53+00:00

All systems come with a manufacturer warranty, and we provide post-sale support to keep your system running smoothly.

Do you offer on-site repair or setup?2025-11-05T15:51:24+00:00

Yes! We provide one-on-one on-site service for:

  • Computer setup
  • Printer installation
  • Network troubleshooting
  • Home tech support
Do you offer managed IT services for businesses?2025-11-05T15:50:41+00:00

Yes — our Managed Service Provider (MSP) plans include:

  • Fast response times
  • Proactive maintenance
  • Reduced downtime
  • Fair, transparent pricing
Can you help my business get online with a website?2025-11-05T15:50:06+00:00

Yes! We offer professional web design and SEO services to help small businesses establish or refresh their online presence.

Can you upgrade my current PC to Windows 11?2025-11-05T15:49:23+00:00

Possibly! Bring it in for a free compatibility check. If it’s not eligible, we can transfer your data to a new Windows 11-ready system.

Should I upgrade to Windows 11?2025-11-05T15:49:07+00:00

Yes — we recommend it. Windows 11 offers better security, performance, and modern features. We can help upgrade or replace your system.

What happens after Windows 10 ends on October 14, 2025?2025-11-05T15:48:49+00:00

After this date, Microsoft will stop providing security updates and technical support. Your PC will still work, but it will be vulnerable to new threats.

What brands do you work with?2025-11-05T15:45:15+00:00

We are certified or experienced with….

Some Brands We Work With

PC Repair Albany Oregon Microsoft Registered Partner
Apple MAC Repair Albany Oregon
DELL CERTIFIED SYSTEMS EXPERTS ALBANY OREGON
Lenovo Computer repair Oregon
What are your hours?2025-11-05T15:44:27+00:00
Do you offer remote support?2025-11-05T15:43:55+00:00

Yes! For software issues, updates, or virus removal, we can connect remotely to fix your problem fast.

How do I schedule a repair or consultation?2025-11-05T15:43:30+00:00

Call us, text, or stop by our Albany location. Same-day and drop-off services available.
Click here to contact us

Working hours

Mon,Tue,Thu,Fri: 11:00am-5:00pm

Wed: 11-2

Saturday 11:00am-1:00pm by appointment:

Closed on Sunday and Public Holidays

Our location

732 Queen Ave SW

Albany, Oregon 97321

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Contact ATC

Complete The following and a Computer Technician Will Contact You within 24 hours.

You can also Call 541.602.5079 or stop on in. No Appointment Needed.

Check All That Apply

Some Brands We Work With

PC Repair Albany Oregon Microsoft Registered Partner
Apple MAC Repair Albany Oregon
DELL CERTIFIED SYSTEMS EXPERTS ALBANY OREGON
Lenovo Computer repair Oregon
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